| A note from the owner…“When I founded Communications On Hold in 1995, it was with what many might call a pretty naïve business philosophy in mind.  I believed that personal service requires real people and that ultimately I was responsible for the satisfaction of each and every customer. I knew how I felt when someone actually showed a genuine, personal interest in making sure I was satisfied and I believed others wanted that same feeling.  I’m pleased to say that time and continued success has proven me right. While we’ve enjoyed growing into a company with accounts in virtually every state as well as several countries, I personally contact my clients, whether it’s face to face or by phone and I still believe that personal service requires real people.  Give me a call.  You won’t have to jump through hoops to reach me and you’ll always know you’re appreciated.  You can count on it.”Sincerely, Lori Hidalgo Bayliss
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